Please see the information below for more information on access to individual areas. Doors throughout the majority of the site have low level handles or operate automatically. Walls, floors and doors are painted in contrasting colours wherever possible.
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The Milky Way is very easily accessed by wheelchairs and the vast majority of the flooring and access paths throughout the inside and outside of the site are relatively level tarmac or concrete. If this guide doesn't answer specific questions in advance of your visit, please do email us or give us a call on 01237 431255 - we would love to help! Our staff are fully trained and always on hand to offer assistance where required. If you require any further advice on ride access and restrictions or facilities for guests with disabilities please contact us or ask when you arrive at the entrance. Hopefully the information below, together with the general guidelines and restrictions given on the site map available on arrival and signage throughout the site, will enable you to assess your own abilities and make an informed decision about which attractions you are able and would like to use but if we can do anything to help please do let us know. Our staff are genuinely happy to help with any specific requests that would make your day more enjoyable - please just ask! We are committed to continuing the work on making our attraction wheelchair friendly and inclusive, and would welcome your comments and feedback so that we can continue to further improve. We did originate as a working dairy farm, and some areas are more accessible than others, but we’re constantly striving to improve, and welcome your feedback.
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In recent years we have undertaken significant work to ensure that a visit to The Milky Way is an accessible, fun and safe experience for all of our guests, regardless of their particular needs. In general, the site itself is very wheelchair friendly, being all on one level and we also provide ample seating throughout the park, both inside and outside. This guide is designed to give you a realistic picture of the facilities and attractions at The Milky Way and their accessibility. Here at The Milky Way we genuinely strive to offer a day out that is welcoming and enjoyable for all, regardless of ability.